The questions we actually get asked.
Straight answers, sorted by theme. Missing one? Ask it.
Applying
How does an application work?
A ten-minute form with your CV. Every application is read, with a reply within 48 hours. If the profile fits, you move on to a video interview.
How long before I can leave?
Allow 6 weeks to 4 months between application and departure, depending on the destination and the season. The earlier you apply, the wider the choice of houses.
My CV is still thin. Does it matter?
No. Houses look for attitude, reliability and drive. That is exactly what the interview lets you show.
Money
When do I pay?
At the confirmation of your placement, and only then. The interview, the introduction and the preparation cost nothing. Details on the Fees & transparency page.
How much are the service fees?
The amount depends on the destination and is confirmed in writing before any commitment. No surprises: you know exactly what, when and why.
Am I paid during the internship?
It depends on the destination: housing, meals and an allowance in Asia, a local salary in Australia, Switzerland or Ireland, a stipend in France. The exact package is in writing before you sign.
Preparing to leave
What do I need to prepare?
An up-to-date CV and the will to go. After the interview, we walk you through everything to prepare, step by step and at the right moment. We take care of the rest.
What does arriving look like?
Your arrival is prepared with the hotel: the housing is ready, the team is expecting you, your position is waiting. You receive a full brief before your first day.
On site
Where do I live?
Housing is arranged by the hotel before you arrive, on site or nearby. You know the conditions before signing.
What if something goes wrong?
You call us. Every situation is resolved directly with the house. The follow-up does not stop at departure, that is when it starts.
Can I extend my stay?
Often, yes. If both you and the house wish it, the extension is arranged on site, with our help.
Partner hotels
What does the partnership cost?
Nothing. No fees, no exclusivity. The service is funded by candidate fees, due at placement confirmation.
How are candidates selected?
Each candidate is interviewed by a luxury hospitality professional, then prepared before meeting your teams. You receive one profile at a time, chosen for your house.
A real answer within 48 hours
Your answer is not here?
Write to us. We reply within 48 hours. And if you are already decided, apply.